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Signed in as:
filler@godaddy.com
Terms & Conditions
Welcome to The Cloud Brand. These Terms & Conditions govern your use of our website, www.thecloudbrand.ca, and your purchases from us. By accessing or using the Site, you agree to be bound by these terms.
1.
General
By placing an order with us, you warrant that you are at least 18 years old or have permission from a parent or guardian to make a purchase.
We reserve the right to change these terms at any time. Changes will be posted here, and your continued use of the Site indicates acceptance.
2.
Products & Pricing
All prices are listed in [your currency, e.g., CAD/USD] and are subject to change without notice. We do our best to display accurate product descriptions, images, and availability, but errors may occur.
We reserve the right to cancel or refuse any order for any reason, including limitations on quantities available or inaccuracies in pricing or product details.
3.
Payments
We accept secure payments through [e.g., Stripe, PayPal, major credit/debit cards]. All payment information is encrypted and handled through third-party processors—we do not store your credit card details.
4.
Shipping
Shipping times and fees vary by location. Once your order is processed, you’ll receive a tracking number. We are not responsible for delays caused by shipping carriers or customs.
5.
Returns & Refunds
Please refer to our Shipping & Returns Policy for detailed information.
6.
Intellectual Property
All content on the Site (including images, logos, graphics, and text) is the property of The Cloud Brand and may not be used or reproduced without permission.
7.
Limitation of Liability
The Cloud Brand is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
8.
Governing Law
These Terms are governed by the laws of [Your Province/State], Canada, without regard to its conflict of law principles.
9.
Contact
For questions about these Terms & Conditions, please contact us at support@thecloudbrand.ca
Shipping & Returns Policy
At The Cloud Brand, we want you to be fully satisfied with your purchase. Please review our shipping and return guidelines below.
1.
Shipping Information
Note: Delivery times may be impacted by holidays, customs delays, or supply chain issues.
2.
Return & Refund Policy
We accept returns for eligible items within 3 days of delivery.
To be eligible for a return:
To initiate a return, contact us at:
You are responsible for return shipping costs unless the item was defective or we made an error.
3.
Refunds
Once we receive and inspect your return, we’ll notify you of the approval or rejection. If approved, your refund will be processed to your original payment method within 7–10 business days.
4.
Exchanges
We only replace items if they are defective or damaged. For exchanges, email us with your order number and photos of the issue.
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